Shipping Policy
Shipping Policy – Minimal by Aliha
Thank you for shopping with Minimal by Aliha. We aim to deliver your order safely and on time.
Order Processing
All orders are processed within 1–2 working days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
• Karachi: 3–5 working days
• Other cities in Pakistan: 7–8 working days
Delivery time may vary due to courier delays or unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout based on your location. Occasionally, we may offer free delivery during promotions or sales.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure someone is available to receive the parcel at the provided address.
Order Tracking
Once your order is shipped, you will receive a confirmation message with tracking details (if available).
Delivery Issues
Minimal by Aliha is not responsible for:
• Delays caused by courier companies
• Incorrect shipping address provided by customer
• Failed delivery attempts due to customer unavailability
Damaged or Missing Parcel
If your parcel arrives damaged or incomplete, please contact us within 24 hours of delivery with pictures for assistance.
Contact
For shipping related queries, contact us at:
Instagram: @minimal.by.aliha